If the user finds that Internet is working with your web browsers, but the apps are not working. This error is mainly caused due to an improper proxy configuration. Hence, in this blog you will read the solution of Internet Browser is working but not apps. For assistance, the user can contact to the Microsoft Support team through www.office.com/setup.
click here to download
Method To Fix If Internet Browser Working But Not Apps:
- Run Windows Store troubleshooter:
For this, first you have to open the Start Menu. Then, you have to select Settings options. After this, you should go to Updates and Security. Now, you should visit to the Troubleshoot tab. At this point, you should scroll down and then select Windows Store Apps. Here, you should click on Run the Troubleshooter button. Just you have to wait for the troubleshooter to scan your computer system. Then, you should apply the fixes if it is recommended by the troubleshooter. At the end, you should check the apps if they are able to connect to the Internet.
- Disable VPN and Firewall:
You should open your VPN client. Then, you have to disconnect from the VPN server from which you’re connected to. Now, you should check if your apps have the Internet access or not. If not, then you should continue the following process. www.office.com/setup
First, you should open the Start Menu. And then you should select Settings option. Now, you have to go to Update and Security. At this point, you should go to Windows Security. Then, you should click on the Firewall and network protection button. Here, you should select your currently active network. And then toggle the switch under Windows Defender Firewall off. At this point, you should launch the Microsoft Store app and then check for any improvements.
- Disable proxy for LAN:
You have to press the Win Key + R altogether on your keyboard. And then you should type control and then click on OK button to open the Control Panel. Now, you should go to Network and Internet. After this, you have to select your Internet Options. Then, you should go to the Connections tab. At this point, you should click on the LAN Settings button in the Local Area Network (LAN) settings section. Here, you should ensure that the Automatically detect settings box is checked. Then, you have to Uncheck the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) box. Now, you need to tap on the OK button to save the changes. Next, you should click on Apply option and then OK again. At this point, you should disconnect and reconnect to your network. At the end, just check if the issue is resolved or not.
The above method will help you to solve the issue If your Internet browser is working but not apps. But if in case, the customer need any sort of help then they can anytime contact to the customer care of Microsoft Office through office.com/setup.
visit here this link: What are the Ways to Resolve OLE Header Corruption in Excel?