Sometimes, the user sign in to a different system through a remote connection, and then get an error, ‘The Local Security Authority Cannot Be Contacted.’ But if the user wants to troubleshoot this error, then you should read this blog. For more support, you can contact to the customer care of Microsoft via www.office.com/setup.
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Method To Fix “The Local Security Authority Cannot be Contacted” Issue:
- Modify the DNS Address:
For this, you should press the Windows and R hotkeys at the same time for launching the Run prompt. Then, you have to insert ‘ncpa.cpl’ in it and then choose the OK button just to launch the ‘Internet Connection Settings’ screen. Or you can also do this by launching the Control Panel manually. Then, you should move to the settings of ‘View by’, and then go to Category. After this, you should select the Network and Internet. Now, you should select the option of ‘Network and Sharing Center’ to launch it. At this point, you should try to find the option of ‘Change adapter settings’ which is located at the left side menu, and then select it. Now in the Internet Connection screen, you should double click on the active network adapter, and then tap on the Properties button, if you have admin permissions. Here, you should find the item of ‘Internet Protocol Version 4 (TCP/IPv4)’ from the list, and then choose it, and after this, click on Properties button. Then, go to the tab of General and then check the “Use the following DNS server addresses” option. After this, you should adjust ‘Alternate DNS server’ to be 18.104.22.168 and the ‘Preferred DNS server’ to be 22.214.171.124. Here, you should mark the option of “Validate settings upon exit” and then select the OK button just to save the changes. www.office.com/setup
- Turn on Remote Connections in Group Policy Editor:
You should press Windows and R hotkeys altogether to launch the Run prompt. After this, you should input “gpedit.msc” in it and then tap on the Enter button just to launch the tool of Local Group Policy Editor. Now in the Local Group Policy Editor, you should reach the left side panel and then under the ‘Computer Configuration’ section, you should click on the Administrative Templates. Here, you should click on the ‘Windows Components’ option. After this, you should go to the ‘Remote Desktop Services’ option and then select the ‘Remote Desktop Session Host’ option. At this point, you should click on the Connections option and then choose the folder of Connections. Now, you should go to the policy of “Allow users to connect remotely by using Remote Desktop Services” and then double click on it. After this, you should select the Enabled option and then save the changes. At last, just restart the system.
- Enable the Connection in System Properties:
You should select ‘This PC,’ and then right-click on it. After this, you should select the Properties option. Now, you should find the Change Settings option and then choose it. When you reach the System properties’ Remote tab, you should click on the ‘Allow remote connections to this computer’ option. Here, you have to untick the ‘Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended)’ box. At last, save the changes.
For more assistance, you can contact to the customer care of Microsoft Support team via office.com/setup.
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