If the user finds that there computer randomly shutdown, then the issue is with your Window. To fix this issue, you should update your drivers manually and also use third party program. If customer need more detail, then go to Microsoft via www.office.com/setup.
Method to Fix If Your Computer Randomly Shutsdown in Window 10:
1. Update your drivers:
First of all, you should right-click on Start and then run Device Manager. After this, you should find Display adapters. Now, you need to right-click on your GPU and then open Properties. Then in the Details tab, you should open HardwareId and then copy the first line to your clipboard. Here, you should move on to Drivers tab and then Uninstall driver. At this point, you should paste the first line and then search. Next, you will view the exact name and also the details about the GPU which you’re using. After this, go to an official driver’s provider site and then download proper and latest drivers. At last, you should install drivers and then restart PC.
2. Turn off the Sleep mode:
For this, you should open Start and then click on Settings. After this, you should open System and then go to Power & sleep. Now, you should set both Screen and Sleep to Never. For help, just hit on office.com/setup.
3. Turn off Fast Startup:
You should right-click on Start and then run Power Options. Now in Power Options, you should click on Choose what the power buttons do. At this point, you should tap on Change settings which are currently unavailable. After this, you should uncheck the Turn on fast startup within the Shutdown settings. At last, you should tap on OK button to confirm. For more help, go to office.com/setup.
4. Tweak Advanced Power Settings:
For this, you should right-click on Start and then open Power Settings. After this, you should select your default power plan and then tap on Change plan settings. Now, you should tap on Change advanced power settings. Then, you should go to Processor power management. At this point, you should change the value from 100 to 0 in the Minimum processor state. Here, you should go to Hard Disk and then Turn off hard disk and after this, reduce the value till it shows Never. You will see it goes both for plugged in and on battery for laptops. At last, save changes and exit.
5. Use Dedicated Tool:
Keep in mind that the Windows Shutdown Assistant is a dedicated tool which will prevent computer system from randomly shutting down. It has easy-to-use interface and the automated tasks. This will enables you to shut down the computer system at a specific set time automatically. Remember, you can also set it to shut down the computer system in other situations like system idle, excessive CPU usage, or low battery. It also allows you to log off, restart, and just lock the computer system automatically.
The above method helps to fix the issue if your computer randomly shutdown. If the customer wants more information, then visit to the Microsoft via www.office.com/setup.
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