If the user encounters the issue that Laptop Camera is not working, then to fix the issue you should update drivers. For more assistance, the user should visit to www.office.com/setup. In this blog, you will read the method to fix if Laptop Camera Not Working.
Method To Fix If Laptop Camera Not Working:
1. Run Hardware Troubleshooter:
For this, first you need to right-tap on Start option and then choose Control Panel. After this, you should visit to the View by option which is in the top right side of the screen. Now, you should tap on the drop-down arrow and then choose Large icons. At this point, you should choose Troubleshooting option and then hit on the View all option which is on the left side of the screen. At the end, you should select Hardware and Devices and then tap on Next option.
2. Update Laptop Camera Driver:
The user should right-tap on Start option and then chooses Device Manager. After this, you need to visit to Imaging Devices and then hit to expand it. Now, you should right-tap on the laptop camera or integrated webcam driver. Then, you should choose Update Driver software. At this point, you should search for driver, then choose Search automatically for updated driver software. If in case, you have available driver on your computer system, then choose Browse my computer for driver software. Here, you should choose Let me pick from a list of device drivers on my computer. Next, you should select USB Video device. Then, you have to tap on Next option and just follow the instructions. Lastly, just Restart your PC.
3. Reinstall Laptop Camera:
The customer should right-tap on Start button and then chooses Device Manager. After this, you need to visit to Imaging devices and then tap the arrow to expand the list. Now, you should right-tap on your laptop camera or integrated webcam and then select Uninstall. At the end, Reboot your PC.
4. Install Driver in Compatibility Mode:
First, you should download the latest driver from the manufacturer’s website. Now, you should Save it on your local disk. Then, you have to right-tap on the driver set up file. At this point, you should hit on Properties and then visit to the Compatibility tab. Here, you should check the box which is next to Run this program in Compatibility mode. Next from the drop down list, you should choose the Operating System. After this, you will view the driver will install and then you should check its functionality. At the end, just Restart your PC and then check the issue is there or not.
5. Roll Back Driver:
You should right-hit on Start button and then choose Device Manager option. After this, you should navigate to Imaging devices and then hit on the arrow to expand the list. Now, you should right-tap on your webcam. At this point, you should select Properties. Here, you need to locate Driver tab and then choose the Driver details button.
After this, you should find a file name with stream.sys. If you find the file, then you have to replace your webcam. But if you do not find it, then you should roll back your webcam just by navigating to Roll Back Driver:
For this, you should choose Device Manager. Then, you should visit to Imaging devices and then tap on the arrow in order to expand the list. Now, you should right-tap on your webcam and then select Properties. Here, you need to find Driver tab and then choose Roll Back Driver. At this point, tap on Yes option. When rollback is complete, then reboot your system and again open webcam.
For more help, the user should navigate to the site of MS Office via office.com/myaccount.