If the user is facing the issue, the number pad is not working in Windows 10. This issue might be because of Num Lock key, so you should check it. Some settings and other keyboard-related issue results in this error. In this blog, you will read the method to fix if Keyboard Number Pad is not working. If the customer needs any type of help related to Window 10, then navigate to the official site of Microsoft Office through office.com/setup.
Method To Fix If Keyboard Number Pad Is Not Working:
1. Use On-screen Keyboard:
For this, first the user should press Windows Key + S altogether to open Search. After this, you should type on screen keyboard. Now, you have to choose On-Screen Keyboard from the list of results. At the end, you should use the virtual keyboard just to enter the specific numbers.
2. Check that Num Lock is Pressed:
First, from your keyboard you need to find the Num Lock key. It is present on the top left side of your number pad and then press the key. After this, the light which is next to it will turn on. At the end, just use your Num pad.
3. Turn off Mouse Keys:
You should tap on Windows Key + S altogether just to open Search. After this, you need to type Ease of Access and then choose Ease of Access keyboard settings. Then, you should visit to the Find a setting field. Here, you should type mouse keys and then choose Turn Mouse Keys on or off. At the end, you should check that Control your mouse with keypad is set to off.
4. Update/reinstall your Keyboard Driver:
The user should press Windows Key + X key together and then choose Device Manager from the list. After this, you need to expand the Keyboards section and then right-tap on your keyboard and then choose Update driver. Here, you should choose Search automatically for drivers. At last, you should wait till the procedure is complete.
The user can also reinstall the driver, you should press Windows Key + X altogether and then choose Device Manager. After this, you should find the keyboard driver. Now, you should right-click on it and then select Uninstall device. Here, you should again tap on Uninstall option to confirm. Lastly, you need to Restart your Computer system.
5. Use Different Keyboard:
For this, the customer should disconnect your keyboard and then connect it to a different port. After this, you should connect your keyboard to a different Computer system. In case, if you find the issue is still there then this means your keyboard is faulty and you should replace it.
The above method will help you to fix the issue if Keyboard Number Pad is not Working. If the customer is still facing the issue in Window 10, then you should visit to the official site of Microsoft for help via www.office.com/setup.