When the user upgrades their system to Window 11, they find that Hard Drive is missing. This issue occurs because of bug in the current Operating System, corrupt system files and outdated drivers. Hence in this article, you will learn the method to fix if Hard Drive is missing in Window 11. For more details, navigate to office.com/setup.
Method To Fix If Hard Drive Is Missing In Window 11:
1. Uninstall Recent Windows Updates:
First, you should tap on Windows + I key to launch Settings app. After this, you should choose Windows Update from the tab which is there in the navigation pane located on the left side of the screen. Now, you should tap on Update History. At this point, you should tap on Uninstall updates. Here from the list, you should choose the recently installed Windows update and then hit on Uninstall. At the end, you should hit on Yes option on the confirmation box which displays on your screen.
2. Reinstall Driver:
You should tap on Windows + S key together to launch the Search menu. After this, you should enter Device Manager in the text field which is located at the top of the screen and then tap on the search result. Now, you should double-tap on the Disk drives entry in order to view the drives which are connected to the system. If you find the drive, then right-tap on it and then choose Uninstall device from the context menu. At this point, you should hit on Uninstall option in the confirmation box which displays on your screen. When you uninstall the problematic drive, then just restart the computer and then you will find that Windows will automatically identify the hard drive. At last, you should check if you can access the drive through Windows Explorer.
3. Update Driver:
For this, you should launch the Device Manager. After this, you should double-tap on the Disk drives entry. Now, you need to right-hit on the problematic drive from the list and then choose Update driver from the context menu. From the Update Driver Window, you should choose Search automatically for drivers so that your system scans the computer and then install the driver.
4. Run SFC Scan:
First of all, you should hit on Windows + S together to launch the Search menu. Now in the text field, you should type Windows Terminal at the top of the screen and then right-tap on the search result and then from the context menu, choose Run as administrator. At this point, you should hit on Yes option on the UAC prompt which displays on your screen. Here, you should hit on the down arrow which is at the top and then choose Command Prompt from the list of options. The user can also press Ctrl + Shift + 2 together just to launch the Command Prompt tab. Next, you should type the command and tap on Enter key to run the SFC scan:
Lastly, you should wait for the scanning to end and then just restart the computer.
5. Change Power Management settings for External Drives:
The customer should launch the Device Manager. After this, you should tap on the View menu which is at the top of the screen and then from the list of option, you should choose Show hidden devices. Then, scroll to the bottom and just double-tap on Universal Serial Bus controllers entry. Here, you should double-tap on the USB Root Hub device in order to launch properties. At this point, you should go to the Power Management tab and just untick the checkbox for Allow the computer to turn off the device to save power and press OK option to save the changes. The user should change the power management settings for all the USB ports.
For solving issues if the customer needs help, then go to www.office.com/myaccount.