This issue occur when the user try to change their settings on the computer. To fix this issue, you should change your diagnostic and usage data settings, and also change your settings from group policy editor. For more help, the user can navigate to www.office.com/setup. In this blog, you will read the solution to fix the issue if some settings are managed by your organization.
Method to Fix If Some Settings are Managed By Your Organization:
1. Remove Work or School Accounts:
For this, you should visit to the Windows Settings. Then, you should go to Accounts. After this, you should navigate to Access work or school. Now, you need to choose any connected account and just remove it. At last, you must Restart your device.
If in case the user can’t remove them, then you should create a new user account with administrator privileges:
For this, you need to visit to Settings. Then, you should click on Accounts. After this, you need to choose Family & other users. Here, you need to select Add someone else to this PC. At this point, you need to enter the credentials in the box and just follow the instructions. When you create the account, then you should change it to Administrator and then tap on Okay.
2. Change your Diagnostic and Usage Data:
You need to open Settings and then select Privacy. Then in the menu on the left, you should select Diagnostics & feedback. Now from the right side, you should change the Diagnostic data to Optional.
3. Change Settings from Group Policy Editor:
You need to open Group Policy Editor just by hitting on Windows Key + R and then just type gpedit.msc in the space provided. If Group Policy Editor starts, then you should visit to:
User Configuration/Administrative Templates/Start Menu and Taskbar/Notifications
Here in the right side of the window, you should find Turn off toast notifications setting and then double tap on it. And then enable it and just disable it after some times but you should keep in mind to disable before the user save their settings. For help, tap on office.com/setup.
4. Enable Telemetry:
1. Change Registry Key:
For this, you should open Registry Editor and then just create a backup of your registry. If Registry Editor opens, then in the left side you should go to the following key:
Now in the right side, you should locate AllowTelemetry DWORD and then set it to 1. If incase, the user do not find this DWORD isn’t available, then you should create it manually and then just change its Value data to 1.
2. Enable Telemetry Service:
First, press Windows Key + R and then enter services.msc. After this, you should hit on Enter or tap on OK button. If you find the Services window opens up, then just double tap on Connected User Experiences and Telemetry. Now, you should set the Startup type to Automatic and then tap on Apply and OK button to save the changes. At this point, you should locate dmwappushsvc and then double-tap on it. Here, you should set the Startup Type to Automatic and then ensure that the service is running. When you make the changes, then you should enable the Telemetry service and just check if the issue is solved or not.
If the user need more information for solving the issue, the navigate to MS Office via office.com/setup.