How to troubleshoot if Skype Camera is Not Working?

Skype is the useful application of MS Office which is used for communicating with friends, family and colleagues. Because this app provides its user, video and voice call feature. You can install the Skype app in your device through www.office.com/setup. In this blog, you will read the solution if Skype Camera is not Working.

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Causes of “Skype Camera is Not Working”:

The causes of this issue are if there is an incorrect setting being chosen within the Skype app, if the device camera is being disconnected or if it is physically covered. Also because of the device drivers, operating system, and Skype app is out-of-date and needs to be updated.

Solution To Fix “Skype Camera is Not Working”:

  • Uncover Your Webcam:

 If you cannot be able to see any picture from your webcam on Skype, then you should check that it is not covered with paper or tape. And you should be properly able to see the glass lens of the webcam.

  • Check Your Webcam Is Plugged in:

If your webcam is not built-into your device, then you should make sure that it is properly connected to your computer, laptop, or a smart device and if it is required, you can also plug into a power source.

  • Turn Your Webcam On:

When you start a video call, built-in webcams turn on automatically. But, external webcams you have to turned on, before your computer can detect them.

  • Restart your Computer:

 If you restart your device, this method fixes many problems with the Skype app and it will not take too much time.

  • Update the Skype app:

 It is very necessary that you should update the Skype app on your computer device as this can fix issues with the hardware like your webcam.

  • Perform System Update:

You should update your device like Windows, macOS, Android, or iOS device, because if your device is out of date, then some Skype features like video chat may not work.

  • Close other Apps.

If there are multiple apps open up in your device, then this will slow down the internet speed which will slow down the Skype app and you cannot be able to use its features properly. www.office.com/setup

  • Check your Internet Connection:

Remember, Skype will disable the webcam if in case the speed of internet slow. And slow internet will also result in video buffering, poor image and sound quality.

  • Restart Your Internet Connection:

 If you find your internet speed is too slow, then you should restart it. You can manually do this, by unplugging the modem or router and wait for five minutes, and then again plug it back.

  • Activate Webcam within the Skype App:

 If you have started the audio call on Skype and then quickly switch to a video call just by clicking on the video camera icon when the call is active.

The above are some of the methods which will help you if your Skype Camera is not working. But if the user need technical support, then they can contact to the customer care of MS Office through office.com/setup.

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