Sometimes, if the customer faces the problem like flashing black box in Window 10. This error might be because of graphical error. To fix this issue, you should check your display adaptor and can also update the drivers. But if still the user require any assistance, then go to Microsoft via www.office.com/setup.
Method To Resolve If Flashing Black Box in Window 10:
1. Check Video Adapter Drivers:
In your keyboard, first you have to press the Windows Key + R altogether just to the run box. After this, you need to type devmgmt.msc and then tap on OK. Then, you have to locate your display adapter and just right-click on it. Here, you should visit to the Update driver software option. If in case, the update is available, then wait for the wizard to complete updating. At last, just Restart your PC.
2. Use DISM Command Tool:
For this, you should right-click on the Start Menu button and then select Command Prompt. If you view the User Account Prompt, then tap on Yes option in order to give admin privileges to the CMD window. Now, you should enter the line and tap on Enter key:
DISM.exe /Online /Cleanup-image /Restorehealth
At last, just wait so that the DISM scan your computer for errors and find solutions.
3. Run SFC Scan:
First, you should go to Search, and then type cmd and after this, open Command Prompt as Administrator. Now, you have to type the line and hit Enter key:
Lastly, just wait for the procedure to complete and restart your computer system.
4. Run Troubleshooter:
In order to run the Troubleshooter, you should visit to Settings. Then, you should visit to Updates & Security, and then go to Troubleshoot. Now, you should hit on Run the troubleshooter and just wait for the procedure to complete. At last, you need to Restart your computer. office.com/myaccount
5. Disable Onboard Graphics:
You should Restart your computer while hold and press the SHIFT button. Now, you will view the Advanced Startup menu will open on the boot. Then, you should go to Troubleshoot. At this point, you should visit to Advanced Options and then go to Startup Settings. Here, you should hit on Restart button. After this, the window will appear with many startup options. Next, you need to press F5 in your keyboard just to select Enable Safe Mode with Networking. Just wait for your computer to boot. Now, the user is safe in the Safe Mode, and then open Device Manager. You have to locate your onboard graphics and then right-click on it. From the menu, you should select Disable. At last, you need to Restart your computer and then check if the issue is still there or not.
6. Change Brightness Settings:
In the Power Options, you need to find your current power plan and then tap on Edit plan settings. Next, you have to tap on Change advanced power settings option. At this point, you have to locate the Display brightness setting and then verify that you set the display brightness to 99% or 98% if your device is plugged in. Lastly, you have to Save changes and then restart your computer.
Through this way, the user can resolve if flashing black box in Window 10. If the user need help, then they can anytime visit to the site of Microsoft through office.com/setup.
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